Shipping & Returns

SHIPPING

When will my order ship?

The initial orders will begin shipping the week of March 14, 2022.

Therafter, in stock item orders received Monday-Friday will be processed wihtin 2-4 business days.  We ship Monday-Friday excluding weekend and holidays.  During this time, we expect delays due to supply chain and carrier issues.

What are my shipping options, delivery times and cost?

We utilize USPS to ship all orders.  

Shipping may take between 5-7 businsess days. 

Do you ship internationally?

Currently, we do not offer shipping to International locations.  As we grow, we will look to add this option.

How will I know when it ships?

We will send you a shipping notification email when your order leaves our facility.  This will include a tracking number of your package. 

Can I track my shipment?

Yes you can.  Simply log onto USPS's web site at (www.usps.com), enter your tracking number and you can view the status of your order.

RETURNS

What is your return policy?

If for any reason you’re not totally satisfied with your order, please return the item(s) for refund within 30 days of the date of the invoice.  All items must be new, unworn and unwashed condition.  If an item(s) is returned in any other condition than the above, it will be refused and you will be responsible for the shipping costs back to you.

Please fill out the Packing List/Return Form that came with your shipment completely and send the form along with the item(s) back to P.O. Box 131, Gonzales, Louisiana 70707 for return. Please make sure to include your address with the returned merchandise. We will refund your shipping charge if we sent the wrong size, style or the item is defective or damaged.  Otherwise, return shipping charges are the responsibility of the customer.  If you are asking for a refund, you will only be reimbursed for the item(s) returned.  The original shipping cost is non-refundable.  Credit for returned items may be refunded only to the original credit card of payment. 

Clearance items are not eligible to return.

Do I have to pay for return shipping?

If we sent you a wrong or defective item then the shipping is on us.  We will reimburse you the cost of shipping.  And don’t forget to keep your tracking number and a copy of the Packing List/Return Form.  Just send us the receipt and we’ll send you a check for the cost of shipping.  If you’re asking for a refund or made an error in ordering, then we will not reimburse for shipping.  The original cost of shipping is non-refundable.

How long does it take to process my return?

Returns can take up to 2 weeks to process (excluding shipping time).  Once your return is processed, we will send you an email notifying you of either your refund or shipment of product.  

What if I have any other questions about returns?

Just email us at [email protected] and we'll get an answer to you asap.